Introduction: 

To perform a role as a partner for all branch staff in competency development by providing coaching, refreshment and non-HQ training to branch staff to serve and access clientele properly.

Responsibilities:

• Provide, identify and set coaching plan;
• Manage and coordinate all coaching activities for Branch Staff;
• Support BM/ DBM/ SOCS in term of coaching skill, coaching culture and learning culture reinforcement;
• Facilitate and coordinate all kind of training;
• Provide training on products, services, or others skill required by position as defined in the curriculum;
• Liaise with HRBP to be in line with recruitment and promotions;
• Provide training on cross functional skills and behavioral skills to lift up performance of commercial network staffs;
• Explain the various PRAKAS related to products or methodologies to network staff to help them understand properly following the original concept;
• Produce regular report on skill progress, L&DBP achievement, and L&DBP issue;
• Build good relationship with stakeholder to monitor skill evolution of relevant staff and skill gap in order to include in the training and coaching plan;
• Facilitate all administrative associate to learning and development at the regional level and L&D at HQ;
• Survey on level of staff satisfaction regarding to L&D function, console, and propose new effective learning and development method and program.

Requirements:

• Degree in Business Administration or related fields;
• Minimum 3 years of experience in adult training, system practitioner and coaching, and operate the system;
• Experiences in working with complex working environment and dealing with difficult stakeholders is a plus;
• Problem-solving and interpersonal skills;
• Computer literacy.
• Good verbal and written communication in both Khmer and English.

Apply for this job: 

For more information, please contact our recruitment team:

• Tel: +855 (0) 92 333 020/ +855 (0) 70 700 123
• Email: [email protected] / [email protected]