Supervisor, Non-Credit Operations

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Supervisor, Non-Credit Operations

1 Position
Department: Business Operation
Application Deadline: 2022-05-31

  • Develop procedures, guidelines, and forms for new
    products/services (MSO etc.);
  • Improve procedures, guidelines, and forms for existing
    products/services (Savings, Deposit, Transfer, Bill
    Payment etc.);
  • Cooperate with relevant departments: Risk, Legal,
    Compliant, Finance, Treasury, and Commercial to make
    sure all controls, compliant and other rules are
    integrated in the procedures/guideline;
  • Work closely with IT department to provide the
    business requirement for system build;
  • Design Test Cases for User Acceptant Test (UAT) and
    Production Verification/Validation Test (PVT)’s team;
  • Provide training on new changes to Training
    Department (ToT);
  • Support other non-credit related projects i.e moving
    transactions from over the counter (OTC) to Alternative
    Digital Channel (ADC);
  • Support branch staff and conduct the evaluation on
    implementation of procedures and guidelines.

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