Job Summary

To perform a role as a partner for all branch staff in competency development by providing coaching, refreshment, and non-HQ training to branch staff to serve and access clientele properly.

Job Responsibilities

• Work with HoR and BM to develop a strategic action plan for staff development in each respective region and prepare an annual training coaching plan responding to the development needs of network staff;
• Provide coaching by applying various methodologies (using powerful questions) to unlock the potential of targeted staff;
• Support BM/ DBM/ LCO/SOCS in terms of coaching skills, coaching culture, and learning culture;
• Provide training and refreshment on products, services, or other skills required by positions as defined in the curriculum; Liaise with HRBP to be in line with recruitment and promotions;
• Explain the various PRAKAS related to products or methodologies to network staff to help them understand properly following the original concept;
• Quarterly report to HoR on the learning, coaching, and training performance in the region;
• Facilitate all administrative associates to learning and development in the region;
• Collect feedback on the level of staff satisfaction regarding L&D functions, consolidate, and propose new effective learning and development method and program.

Job Requirement

• Bachelor degree in business administration or Finance and Banking;
• Minimum of 3-year experience in adult training, System practitioner and coaching and operate the system;
• Minimum of 2-year experience in MFI or Bank;
• Good command of English;

Apply Now:

For more information, please contact our Recruitment Team:

+855 (0) 12 632 150 / +855 (0) 12 992 132 / +855 (0) 92 333 020/ +855 (0) 70 700 123