Senior Officer, Learning and Development Business Partner

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Senior Officer, Learning and Development Business Partner

1 Position
Department: Learning and Development
Application Deadline: 2021-12-13

Job Summary

To perform a role as a partner for all branch staff in competency development by providing coaching, refreshment, and non-HQ training to branch staff to serve and access clientele properly.

Job Responsibilities

  • Work with HoR and BM to develop a strategic action plan for staff development in each respective region and prepare an annual training coaching plan responding to the development needs of network staff;
  • Provide coaching by applying various methodologies (using powerful questions) to unlock the potential of targeted staff;
  • Support BM/ DBM/ LCO/SOCS in terms of coaching skills, coaching culture, and learning culture;
  • Provide training and refreshment on products, services, or other skills required by positions as defined in the curriculum; Liaise with HRBP to be in line with recruitment and promotions;
  • Explain the various PRAKAS related to products or methodologies to network staff to help them understand properly following the original concept;
  • Quarterly report to HoR on the learning, coaching, and training performance in the region;
  • Facilitate all administrative associates to learning and development in the region;
  • Collect feedback on the level of staff satisfaction regarding L&D functions, consolidate, and propose new effective learning and development method and program.

Job Requirement

  • Bachelor degree in business administration or Finance and Banking;
  • Minimum of 3-year experience in adult training, System practitioner and coaching and operate the system;
  • Minimum of 2-year experience in MFI or Bank;
  • Good command of English;

Apply Now:

For more information, please contact our Recruitment Team:

+855 (0) 12 632 150 / +855 (0) 12 992 132 / +855 (0) 92 333 020/ +855 (0) 70 700 123

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